Returns & Refund Policy
At GDBADAIS, we take pride in offering high-quality personal care, beauty, and home essentials that bring comfort and convenience to your life. We want you to love every purchase, but we also understand that sometimes things don’t go as expected. That’s why we’ve designed a hassle-free return and refund policy to ensure your satisfaction.
Return Eligibility
We gladly accept returns under the following conditions:
Timeframe: You may return an item within 30 days of receiving your order.
Condition: The product must be unused, in its original packaging, and in the same condition as when you received it.
Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns on certain personal care or beauty products if they have been opened or used. Please check the product description before purchasing.
Proof of Purchase: A valid order number or receipt is required to process returns.
How to Initiate a Return
Returning an item is simple! Follow these steps to ensure a smooth return process:
Contact Us – Email us at serve@gdbadais.com with your order details, reason for return, and any relevant photos (if applicable).
Receive Return Instructions – Our customer support team will guide you through the process and provide you with a return shipping address.
Ship Your Item – Securely pack the item and send it back using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item.
Get Your Refund – Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may ask for photos to verify the issue, and we’ll arrange a replacement or full refund at no additional cost to you.
Exchanges
Need a different size, color, or variant? While we don’t offer direct exchanges, you can return the unwanted item for a refund and place a new order for the correct item.
Refund Processing Time
Once we receive your return, please allow 5-7 business days for inspection and processing.
Refunds will be credited back to your original payment method. Depending on your bank or payment provider, it may take 3-10 business days for the refund to reflect in your account.
Who Covers Return Shipping?
If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.
If you are returning an item for personal reasons (e.g., changed your mind, ordered the wrong product), you will be responsible for return shipping fees.
Cancellations & Order Modifications
If you need to cancel or modify an order, please contact us as soon as possible. We process orders quickly, and once an order has been shipped, we are unable to make changes.
Contact Us
We are committed to ensuring a smooth shopping experience. If you have any questions regarding our Returns & Refund Policy, feel free to reach out:
📧 Email: serve@gdbadais.com
📞 Phone: 859-485-0550
Thank you for shopping with GDBADAIS. Your satisfaction is our top priority!
Return Eligibility
We gladly accept returns under the following conditions:
Timeframe: You may return an item within 30 days of receiving your order.
Condition: The product must be unused, in its original packaging, and in the same condition as when you received it.
Non-Returnable Items: For hygiene and safety reasons, we cannot accept returns on certain personal care or beauty products if they have been opened or used. Please check the product description before purchasing.
Proof of Purchase: A valid order number or receipt is required to process returns.
How to Initiate a Return
Returning an item is simple! Follow these steps to ensure a smooth return process:
Contact Us – Email us at serve@gdbadais.com with your order details, reason for return, and any relevant photos (if applicable).
Receive Return Instructions – Our customer support team will guide you through the process and provide you with a return shipping address.
Ship Your Item – Securely pack the item and send it back using a trackable shipping method. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item.
Get Your Refund – Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We may ask for photos to verify the issue, and we’ll arrange a replacement or full refund at no additional cost to you.
Exchanges
Need a different size, color, or variant? While we don’t offer direct exchanges, you can return the unwanted item for a refund and place a new order for the correct item.
Refund Processing Time
Once we receive your return, please allow 5-7 business days for inspection and processing.
Refunds will be credited back to your original payment method. Depending on your bank or payment provider, it may take 3-10 business days for the refund to reflect in your account.
Who Covers Return Shipping?
If the return is due to our error (damaged, defective, or incorrect item), we will cover the return shipping cost.
If you are returning an item for personal reasons (e.g., changed your mind, ordered the wrong product), you will be responsible for return shipping fees.
Cancellations & Order Modifications
If you need to cancel or modify an order, please contact us as soon as possible. We process orders quickly, and once an order has been shipped, we are unable to make changes.
Contact Us
We are committed to ensuring a smooth shopping experience. If you have any questions regarding our Returns & Refund Policy, feel free to reach out:
📧 Email: serve@gdbadais.com
📞 Phone: 859-485-0550
Thank you for shopping with GDBADAIS. Your satisfaction is our top priority!